People & Culture Support Officer

About the role

The People & Culture Support Officer provides essential administrative and operational assistance to World Vision Vanuatu’s People & Culture team. Working on‑site in Port Vila, you will help maintain accurate staff records, support recruitment processes and contribute to a positive workplace culture.

Key responsibilities

• Maintain up‑to‑date staff records, leave balances, payroll documentation and personnel files.
• Provide administrative support across all People & Culture functions.
• Assist in implementing HR policies, procedures and systems.
• Ensure employee data in Workday is accurate and current.
• Coordinate recruitment, onboarding and orientation activities.
• Support staff development, performance management and benefits administration.
• Promote a workplace culture aligned with World Vision Vanuatu’s values.

Required profile

• Completion of Year 12 secondary education.
• Vocational qualification in administration or a related field; formal HR training desirable.
• Minimum two years’ experience in an office‑based administrative or support role.
• Knowledge of HR functions such as recruitment, onboarding, employee relations and staff development.
• Strong attention to detail and accuracy in record‑keeping.
• Excellent written and verbal communication skills in English.

Required skills

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Experience using HR information systems, preferably Workday.